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View a summary of the credit checking guidelines

Credit checking guidelines - summary

Remember - there's nothing wrong with credit checking. It's part of daily life in lots of situations.

Please note: we currently only run credit checks on orders which contain Mobile.

We don't need to run a credit check if the customer is:

But, in all of our best interests:

Business credit checking guidelines - summary

We currently run credit checks on all orders for Energy and/or Mobile services.


To see full details of the credit checking guidelines, log into the Extranet.

Please note we reserve the right to carry out a credit check on any customer applying for a mobile handset